I tried adding a bug to bugzillla using myzilla desktop client but I failed as it didnt get submitted. it gave an error message and stopped submitting. Please give me a solution.
My OS is Win XP
Bugzilla server is in a different server.
Thanks
Rangika
I get a similiar result. I get a "Mid Air Collision" on bug updates, and a generic "Bug add failed" when trying to create new bugs. Web Client works fine though. I suspect its because of the recent upgrade to Bugzilla 3.x from 2.x.
Does anyone have any problems with the 3.0.2 and MyZilla?
Hi.. i have same problem with Bugzilla 3.x ..
Env: winXp+sp2, MyZilla 1.1.450.0
Same here. I have Buzila 2.2.
I got output: Added bug failed. Component needed
Hi,
As I see, there are some people here having problems in adding bugs. As part of the development team of MyZilla, I must say it was difficult to take care of different version of bugzilla and you have faced o lot of problems because of this.
In order to help us fixing those issues please send me the log files of MyZilla. You can find in the installation folder (default: \Program Files\Tremend\MyZilla)
Regards,
Marius Zavoi
Tremend Software Consulting
forgot to mention email address: mzavoi@tremend.ro
Hi, MariusZ..
wanted to tell you and your team THANK YOU for this project! ;)
And about log files... i got myzilla installed on my Windows Vista and i can not find any mzilla logs on my file system...
lsdxtc,
MyZilla.log is the name of the log file. Just start a search on your computer for this file name.
... and thanks for your kind words regarding MyZilla!
BigMike,
I checked your MyZilla log file sent and it looks like the problem comes from how MyZilla handles date format values from bugzilla. MyZilla parses those values and, in your case, it fails (your bugzilla system returns something like "2008-03-29 15:27 PDT" as a date format).
We need to improve that part of code to handle more general formats. Hope to come back with good news soon.
Hi MariusZ... tryed to find any logs on my both computers (Win XP and Win Vista)... no results :(
Do you have any options (or command line keys) in MyZilla to enable/disable logging?
lsdxc,
When viewing the comments of a bug, what is the format of the date associated with a comment that is displayed in MyZilla? Give me a sample of such a value, please!
Created On: 01.04.2008 16:32
Last Modified: 01.04.2008 16:32
lsdxtc,
This is from MyZilla, right? Not from the browser!
yes this is from MyZila
I have problem adding new bug report on bugzilla 3.1.3 using myzilla 1.1. it gives me "added bug failed. Internal error."
how can i solve it?
lsdxtc,
I have found that on Vista, in the folder where you have chosen to install the application, you need to press the button "Compatibility files" in order to see the log files!
Error when trying to add new bug:
----------------------------------------
Timestamp: 11/05/2008 13:15:28
Message: GetBugDetails: Object reference not set to an instance of an object.
Dictionary:
ThreadID:4492
----------------------------------------
----------------------------------------
Timestamp: 11/05/2008 13:20:34
Message: bkgCountBug_DoWork: Cannot access a disposed object.
Object name: 'MainForm'.
Dictionary:
ThreadID:3788
----------------------------------------
with new user i can add new bugs. and for existing user cannot add new bug
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