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Error when loading catalogues. Index out of bounds of the array.

(5 posts)

  1. munuxi
    Member

    Error when loading catalogues. Index out of bounds of the array.

    This is what I get when I try to (file a new bug | see details of a bug) on a specific project. There is also 2 other projects on the same server that are working fine with MyZilla. Any help would be apreciated!

    MyZilla 1.2.515

    Log file:
    ----------------------------------------
    Timestamp: 24/09/2008 1:54:58 PM
    Message: Start getting main catalogs! Url = http://********/bugzilla/query.cgi?format=advanced
    Method: GetCatalogues
    ThreadID:3420
    ----------------------------------------
    ----------------------------------------
    Timestamp: 24/09/2008 1:54:59 PM
    Message: Complete getting main catalogs!
    Method: GetCatalogues
    ThreadID:3420
    ----------------------------------------
    ----------------------------------------
    Timestamp: 24/09/2008 1:55:01 PM
    Message: Start getting bug specific catalogs!
    Method: GetSpecificCataloguesWhenManageBug
    ThreadID:3200
    ----------------------------------------
    ----------------------------------------
    Timestamp: 24/09/2008 1:55:01 PM
    Message: Search ended
    Method: bkgSearch_RunWorkerCompleted
    ThreadID:2848
    ----------------------------------------
    ----------------------------------------
    Timestamp: 24/09/2008 1:55:01 PM
    Message: Search ended and is not closing.
    Method: bkgSearch_RunWorkerCompleted
    ThreadID:2848
    ----------------------------------------
    ----------------------------------------
    Timestamp: 24/09/2008 1:55:01 PM
    Message: Complete getting bug specific catalogs!
    Method: GetSpecificCataloguesWhenManageBug
    ThreadID:3200
    ----------------------------------------

    Posted 3 years ago #

  2. MariusZ
    Moderator

    Does the name of the "trouble" product or any of its components contain special characters (other then a-z, A-Z)?

    Posted 3 years ago #

  3. MariusZ
    Moderator

    Please send me MyZilla.log, it contains the error messages.
    My email addres is posted here:
    http://www.my-zilla.com/forum/topic/55

    Posted 3 years ago #

  4. Enrico
    Member

    I have the same identical problem, both when i create a new bug and when i edit an existing bug.

    ----------------------------------------
    Timestamp: 13/11/2008 8.38.23
    Message: Start getting bug specific catalogs!
    Method: GetSpecificCataloguesWhenManageBug
    ThreadID:3224
    ----------------------------------------
    ----------------------------------------
    Timestamp: 13/11/2008 8.38.25
    Message: Search ended
    Method: bkgSearch_RunWorkerCompleted
    ThreadID:3876
    ----------------------------------------
    ----------------------------------------
    Timestamp: 13/11/2008 8.38.25
    Message: Search ended and is not closing.
    Method: bkgSearch_RunWorkerCompleted
    ThreadID:3876
    ----------------------------------------
    ----------------------------------------
    Timestamp: 13/11/2008 8.38.28
    Message: Generate new edit window for 250-1
    Method: GetEditBugFormInstance
    ThreadID:3876
    ----------------------------------------
    ----------------------------------------
    Timestamp: 13/11/2008 8.38.32
    Message: Start getting bug specific catalogs!
    Method: GetSpecificCataloguesWhenManageBug
    ThreadID:852
    ----------------------------------------

    Posted 3 years ago #

  5. rgrajan
    Member

    Whether this problem is solved? I am getting similar error for a product which was working until yesterday and Today i got the same error. Not able to identy the problem.

    Rajan R.G

    Posted 2 years ago #

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